FAQ

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Home / FAQ
  • How long does it take to get a response after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on working days.

  • Are you a direct manufacturer or a trading company?

    We are a manufacturer, and we also have our own international trade department, we produce and sell ourselves.

  • What products can you offer?

    We mainly produce machinery for meat, fruits and vegetables, and flour processing.

  • Where are your products mainly used?

    Our products are used in the kitchens of the hotel industry, enterprises, schools, governments, etc.

  • Can you do custom products?

    Yes, we can do customized products, we develop and produce products according to the requirements provided by customers.

  • What is the production capacity of your company?

    We have more than 20 assembly production lines and more than 100 production equipments.

  • How many employees does your company have, and how many of them are technicians?

    The company has more than 150 employees, including more than 10 professional technicians and more than 10 engineers.

  • How does your company guarantee product quality?

    First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards.

  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.

  • How are the goods shipped to the customer?

    Usually we ship by sea, because we are in Taizhou, we are only three hours away from Ningbo port, and sea export is very convenient.

  • Where do you mainly export your goods?

    Our products are mainly exported to dozens of countries such as Russia, Germany, Spain, Italy, the Netherlands, the United Arab Emirates, the Philippines, and Australia.

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